Insurance Services

Nationwide TPA (Third Party Administration)

We now have at our disposal a nationwide list of qualified heavy equipment adjusters who work at area rates and are subject to our final review. You may contact our office for a claim to be handled anywhere in the country. We will assign it to a heavy equipment adjuster on our list, or one from the National Truck & Heavy Equipment Claims Council list.

 

Salvage Services

 

We are pleased to be able to offer support to finance companies, leaseholders and owners who need facilities to store and dispose of damaged trucks, trailers, marine and off-road equipment, buses and other heavy equipment and cargo.  We can assist in valuing these items, determining possible actions in response to damage.  We are in communication with a group of possible purchasers for any such equipment.

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We have a 3 acre secure storage yard, and can provide storage for your equipment while you decide what to do with it.

 

Salvage Buyers

 

We maintain a list of qualified salvage buyers who we notify when salvage items become available. If you are interested in being qualified for our mailing list, contact us by email atsalvage@heavyequipmentadjusters.com.

 

Heavy Equipment

Our experience has taught us that credibility depends upon service.  When DuMerer & Associates LLC represents your company, you can be confident that claims will be handled in good-faith, in an efficient, courteous, and professional manner.  Our professional staff is skilled in responding to the needs of independent trucking companies, leasing companies, truck dealers, repair facilities, industrial equipment owners, and heavy construction contractors.

Our expertise wins the confidence and respect of your customer.

Indemnification

The ultimate goal for all valid claims is to make the insured/claimant whole.  We will provide as little or as much service as you require to achieve indemnification.

Heavy Equipment Adjustments

Our three fully trained adjusters only service Heavy Equipment and do not appraise autos. We can, if so instructed, take the claim from the ACCORD form (first report) through the disposition of the salvage.  In the course of our investigation/adjustment, we have the capability and experience in the completion of first party claims. We offer an opinion on the cause of fire claims, offer objective analyses of theft losses, and handle your T/P property losses as well.

 

Specialty Losses:

 

Busses – Motor Coaches

Commercial Logging and Harvesting Equipment

Farm Equipment

Road building Equipment

Transportation – Trains

Yachts and Pleasure Craft

 

Our expertise extends toward the unusual.  Our staff has experience in unusual and complex equipment losses.  No type of transportation claim is beyond our ability to provide an excellent result.  We would appreciate discussing your particular needs.

 

LEVEL OF SERVICE 

Desk review – send us a copy of the shop’s repair estimate with a few digital photos of the damage and we will audit the repair estimate for accuracy, and offer an opinion concerning the validity of all damages claimed, and what aftermarket or alternative parts are available for the repair

Appraisal only – our professional staff will attend on site to inspect the equipment and confirm that all damages are attributed to the loss.  We will then submit a comprehensive damage appraisal and repair estimate, with photos, and negotiate an agreed price with the owner’s chosen repairer.

Total loss evaluation – we will inspect the equipment, through research confirm the ACV, estimate the cost of repairs, and obtain salvage bids.

Full adjustment – at your directions, we will submit an appraisal and/or total loss report, we will settle the claim upon your behalf and secure a proof of loss, execute a bill of sale. transfer title, exchange salvage title for proceeds, and provide the Insured with written status, within the time line as required by law until settlement is issued.

Special Investigative Unit ( SIU) Services

Our professional investigative staff brings over 40 years of investigative experience to the individual or organizations in need of specialized SIU related services.  Familiar with all lines of insurance related business; offering expertise in:

Scene Investigations

Fire:  Origin and Cause Investigations / Case Management

Property Loss Investigation and Analysis

Motor Vehicle Crash Analysis & Reconstruction Issues

Interstate Cargo Theft and Reclamation Services

Product Liability and Defense Issues

Subrogation Investigations and Services

Computer-related Analysis and Investigative Approaches

Court Related Expert Testimony and Rebuttal.

Fraud Related Analysis and Training

We would appreciate the opportunity to discuss your investigative needs and ideas.  Please feel free to contact us for a personal visit to your facilities.  References and fees provided upon request.